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Tools and Resources

2-1-1 is an invaluable community resource. You can help educate your clients, friends and neighbors about this free, 24/7 community resource information line.

2-1-1 staff and volunteers are available to speak at your next staff, church or community meeting. Contact 2-1-1 to arrange a speaking engagement, get printed materials or to simply get more information about sharing 2-1-1 information with your community.

PDF Downloads
Download the latest handouts and brochures here:

2-1-1 Wallet Reference Card

2-1-1 Full Size Brochure

Buncombe County Senior Services Directory 

A new Senior Services Directory for Buncombe County was printed in April 2009.  

The Directory lists providers of services to senior citizens and is available free to the public by calling the Council on Aging of Buncombe County at 277-8288

The Directory is also available online at Council on Aging’s website: www.coabc.org 

The Directory was put together by members from the Aging Coordinating Consortium,including Council on Aging, Land-of-Sky Regional Council Area Agency on Aging, CarePartners Health Services, and United Way’s 2-1-1 of WNC. 

United Way's 2-1-1 of WNC
50 South French Broad Ave., Asheville, NC 28801
Helpline: 2-1-1
Office Telephone: 828-255-0696
Fax: 828-236-3848

Email: 211info@unitedwayabc.org


2-1-1 Helps People

Catherine grandmawithkid

Having been unable to locate a summer camp for her grandson, Catherine called 2-1-1 in hopes of getting a referral.

Most of the camps that she had looked into were not equipped to handle her grandson’s behavioral problems, and the ones that could were much too expensive for her modest income.

Through 2-1-1’s referral, Catherine was able to place her grandson into a summer camp that could manage his behavioral problems, and that provided him with a scholarship to cover the cost of the program.